Mimosa Mobile Unlock & Aim App

Mimosa Mobile Unlock & Aim App

Once partners purchased the product from the dealer, they would need to unlock the device, install it, then properly aim the device to ensure connectivity. In almost all cases this would need to be accomplished in the field via a mobile device. Not because installers didn’t have laptops in the field, but because they can’t be in the 50 0r 100 ft off the ground on a pole or tower holding a laptop. The easiest way to make this happen was via a mobile device which they could easily carry with them. Of course, part of this setup happened on the ground, but the tough part was aiming.

Working with the product team, I was able to develop a flow that facilitated this process. These are not the final results but the starting point before a lengthy iterative process to reduce steps.