2Wire – CE – Network Topography

2Wire – CE – Network Topography

Home networking is a complicated concept for the average person. In my work for 2Wire, my objective has always been to simplify the user experience so that the average consumer could easily navigate their own home network. Moreover, my challenge was to drive customer care calls down by improving the user experience and allowing consumers to troubleshoot or at a minimum, be advised of a technical issue. I developed a network map that gives the user an immediate view of their network, including easy to identiy states for each device. While I’m not the first to develop a network map, this particular design was highly acclaimed as a simple way to present a lot of information at once in a simple, unintimidating manner.

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